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Shipping Policy

Last Updated: 1 February, 2024

Order Processing Time:

Once orders are paid for, please allow 24-48 hours for order processing. During this time, our team carefully prepares and packages your medical equipment to ensure it meets our quality standards.

Delivery Timeframe:

We guarantee a delivery timeframe of 7-10 business days from the date of order processing. This includes the time required for packaging, shipping, and delivery to your designated address.

Shipping Partners:

HealthShield Canada collaborates with reputable shipping partners to ensure the safe and timely delivery of your medical equipment. Our shipping partners are selected based on their reliability and commitment to customer satisfaction.

Shipping Charges:

Shipping charges are calculated at checkout based on the weight, dimensions, and destination of your order. We strive to provide accurate and transparent shipping costs before you complete your purchase.

Order Tracking:

Once your order has been shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the progress of your shipment in real-time.

Communication Regarding Delays:

In the rare event of any unforeseen delays in shipping or issues with your order, our customer service team will promptly contact you. We believe in transparent communication and will keep you informed about the status of your order.

International Shipping: At this time, HealthShield Canada only offers shipping within Canada.

Returns and Exchanges:

Please refer to our Returns and Exchanges Policy for information on returning or exchanging items.

Contact Us:

If you have any questions or concerns about our Shipping Policy, please contact us at

Thank you for choosing HealthShield Canada Inc. We are committed to providing a seamless and reliable shipping experience for your medical equipment needs.

Get in touch and learn how we can help you

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